Covid Travel Restrictions Policy
Here is what happens to your entry to a GFNY if you can’t travel due to government restrictions:
- If the government where you live prevents you from traveling to a GFNY, you will get a free entry for the following year.
- If the government where you live demands a quarantine of one week or longer upon your return if you travel to a GFNY, you will get a free entry for the following year if you choose not to participate.
- If the government where the race is held prevents you from traveling to the race, you will get a free entry for the following year.
90% of your entry fee is spent on the race whether you end up participating or not. That’s why we can’t give a refund if you don’t race and why we have you accept this policy when signing up. However, Covid-19 leads to unique situations where you are banned from traveling to the race. In those cases, GFNY decided to give free entries for the following race edition.
FAQ:
I’m in government lockdown and am not allowed to travel to GFNY. Can I get a refund?
No. But you will get a free entry for the following year. We will send your entry for the following year’s race about one month after the event.
I am not allowed to enter the country where the race is held. Can I get a refund?
No. But you will get a free entry for the following year. We will send your entry for the following year’s race about one month after the event.
When I return to my state/province/country, I am asked to quarantine. Can I get a refund?
If the government mandates a quarantine of one week or longer, you will get a free entry for the following year.
If the quarantine is mandated by someone other than the government, like your employer, ask the employer to reimburse you.
I tested positive for Covid-19 and can’t race. Can I get a refund?
If you purchased Refund Protect / Refundable Booking when you signed up, you can submit your claim with valid supporting documentation that you were not be able to attend the event on the date it was held due to a covered reason. Here is the link to the claim form: https://refunds.refundprotect.co/
I bought Refund Protect / Refundable Booking and don’t want to travel due to Covid-19. Can I get a refund?
No, the pandemic in general is not covered under Refund Protect / Refundable Booking. If you had the virus yourself and were unable to attend the race, you can submit your claim to Refund Protect / Refundable Booking with valid supporting documentation to be reimbursed. Here is the link to the claim form: https://refunds.refundprotect.co/
I don’t want to do the race because of Covid-19. Can I get a refund?
While we respect your personal decision, you can’t get a refund of your entry, nor defer it to next year, nor transfer it to a different race or to someone else. GFNY is working closely with local governments to ensure that any race that is authorized to be held, is operating under Covid Safe conditions. Some GFNY races are able to mail you your jersey if you cannot attend the race, please contact your race organizers to inquire if they are able to mail you your jersey.
My flight to get to the race was cancelled. Can I get a refund?
First, please look for travel alternatives. Travel during this period may take longer or require flying with with connecting flights to get to your final destination. If there are no options, please contact .
REGISTER NOW WITH CONFIDENCE FOR YOUR NEXT GFNY
